
Easy Returns Within 30 Days
- No Questions Asked:Â Return any product within 30 days of purchase, even if it's opened or used.
- Simple Process: Choose our self-service portal or reach out to us directly—we'll guide you every step of the way.
How to Initiate a Return
1. Use Our Self-Service Portal:
- Visit returns.farmhousefreshgoods.com to start your return.
- Follow the easy on-screen instructions.
2. Contact Us Directly:
- Email:Â Simply send your order number and reason for return to customercare@farmhousefreshgoods.com.
- We’ll Handle the Rest: Our team will initiate the return process for you, and you will get an email confirmation with all the details.
3. Ship Your Product:
- Securely package your item to prevent damage.
- Send it to:
Barrett Distribution/FHF
3800 Leon Rd
Garland, TX 75041 - Convenient Pickup: You can easily schedule a USPS pickup for your return package right from your home. Visit USPS Package Pickup to arrange a time that works best for you.
Quick Refunds
- Fast Processing:Â We'll process your return within 5 business days of receiving it.
Refund Details
- Refunds go back to your original payment method.
- A $6 processing fee will be deducted from your refund to cover shipping,
handling and restocking expenses. - Please Note:Â Original shipping costs and donations to our animal sanctuary are non refundable.
Products Purchased Elsewhere
- If you bought our products from an authorized retailer, please return them to the original place of purchase. Their return policies may vary.
- For authenticity and quality assurance, purchase from authorized sellers listed on our Find a Spa/Store page.
We're Here to Help
If you have any questions or need assistance, please don't hesitate to reach out to our Customer Care Team at customercare@farmhousefreshgoods.com.