Return Policy

Our Hassle-Free Return Promise

At FarmHouse Fresh, your happiness is our top priority. If you're not completely satisfied with your purchase, we're here to make it right—quickly and easily.

Easy Returns Within 30 Days

  • No Questions Asked: Return any product within 30 days of purchase, even if it's opened or used.
  • Simple Process: Choose our self-service portal or reach out to us directly—we'll guide you every step of the way.

How to Initiate a Return

1. Use Our Self-Service Portal:

2. Contact Us Directly:

  • Email: Simply send your order number and reason for return to customercare@farmhousefreshgoods.com.
  • We’ll Handle the Rest: Our team will initiate the return process for you, and you will get an email confirmation with all the details.

3. Ship Your Product:

  • Securely package your item to prevent damage.
  • Send it to:
    Garland, TX 75041
    3800 Leon Rd
    Garland, TX 75041
  • Convenient Pickup: You can easily schedule a USPS pickup for your return package right from your home. Visit USPS Package Pickup to arrange a time that works best for you.

Quick Refunds

  • Fast Processing: We'll process your return within 5 business days of receiving it.

Refund Details:

  • Refunds go back to your original payment method.
  • A $6 processing fee will be deducted from your refund to cover shipping,
    handling and restocking expenses.
  • Please Note: Original shipping costs and donations to our animal sanctuary are non refundable.

Products Purchased Elsewhere

  • If you bought our products from an authorized retailer, please return them to the original place of purchase. Their return policies may vary.
  • For authenticity and quality assurance, purchase from authorized sellers listed on our Find a Spa/Store page.

We're Here to Help

If you have any questions or need assistance, please don't hesitate to reach out to our Customer Care Team at customercare@farmhousefreshgoods.com.

Our Hassle-Free Return Promise